Terms of Service

Welcome to Vitality Essence. These Terms of Service govern your use of our website and services. Please read them carefully before using our platform.

Last updated: 15 January 2025

1. Introduction and Acceptance of Terms

Welcome to Vitality Essence - Premium Health & Beauty Solutions ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Vitality Essence regarding your access to and use of our website located at www.vitality-essence.co.uk (the "Service").

By accessing, browsing, or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

These Terms apply to all visitors, users, and others who access or use the Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting on our website. Your continued use of the Service following any changes constitutes your acceptance of the updated Terms.

2. Website Usage and Registration Requirements

You may use our Service for lawful purposes only and in accordance with these Terms. You agree not to use the Service:

  • In any way that violates applicable federal, state, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate the company, a company employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Service
  • To attempt to gain unauthorized access to any portion or feature of the Service

While registration is not required to browse our website, certain features and services may require you to create an account. When registering, you must provide accurate, current, and complete information and update it as necessary to maintain its accuracy.

3. User Accounts and Security Responsibilities

If you create an account with us, you are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to:

  • Maintain the confidentiality of your username and password
  • Promptly notify us of any unauthorized use of your account or other security breach
  • Take full responsibility for activities that occur under your account
  • Use a strong, unique password and update it regularly
  • Not share your account credentials with any third party

We reserve the right to suspend or terminate your account if we believe you have violated these Terms or if we deem it necessary for security or other business reasons. Upon termination, your right to use the Service will cease immediately.

4. Intellectual Property Rights

The Service and its original content, features, and functionality are and will remain the exclusive property of Vitality Essence and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.

You retain ownership of any content you submit to the Service, but you grant us a worldwide, non-exclusive, royalty-free, transferable, and sub-licensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with operating and improving the Service.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Service without our prior written consent, except for:

  • Temporary copies stored in your computer's cache
  • Print copies for personal, non-commercial use
  • Content specifically provided under open-source licenses

5. Content Standards and User Conduct

You are solely responsible for any content you submit, post, display, or otherwise make available through the Service. You agree not to submit, post, or transmit content that:

  • Is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable
  • Infringes on intellectual property rights of others
  • Contains viruses, malware, or any other harmful code
  • Constitutes unsolicited advertising or promotional material
  • Impersonates any person or entity or falsely states or misrepresents your affiliation
  • Interferes with or disrupts the Service or servers

We reserve the right, but are not obligated, to remove or edit any content that violates these standards. However, we do not review all content before it is posted and cannot guarantee prompt removal of objectionable material.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information in accordance with our Privacy Policy.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

For users in the European Union, we comply with the General Data Protection Regulation (GDPR) and ensure appropriate safeguards for international data transfers. You have the right to access, rectify, erase, restrict processing, and port your personal data, subject to applicable law.

Privacy Policy Link: For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.

7. Product Information, Pricing, and Orders

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. Prices and availability are subject to change without notice.

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

  • Product unavailability or pricing errors
  • Suspected fraudulent or unauthorized transactions
  • Violation of these Terms
  • Shipping or delivery limitations

We will notify you if your order is cancelled and provide a full refund for any payments made. By placing an order, you represent that you are authorized to use the payment method and that all information provided is accurate.

8. Disclaimers and Limitations of Liability

The information on this Service is provided on an "as is" basis. To the fullest extent permitted by law, we exclude all representations, warranties, conditions, and terms (whether express or implied by statute, common law or otherwise) which might otherwise be implied into these Terms.

We do not guarantee that the Service will be available at all times or that it will be free from errors, interruptions, or defects. We reserve the right to modify, suspend, or discontinue the Service at any time without prior notice.

In no event shall Vitality Essence, its directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your use of or inability to use the Service
  • Any unauthorized access to or use of our servers
  • Any interruption or cessation of transmission to or from the Service
  • Any bugs, viruses, or other harmful code transmitted through the Service
  • Any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid to us for the products or services giving rise to such claims in the 12 months preceding the claim.

9. Governing Law and Dispute Resolution

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

Any disputes arising from or relating to these Terms or the Service shall be resolved through binding arbitration in London, England, in accordance with the Arbitration Act 1996 and the rules of a recognized arbitration institution. The arbitration shall be conducted in the English language.

You waive any right to a jury trial and to participate in a class-action lawsuit or class-wide arbitration. However, you may seek injunctive relief in court to protect intellectual property rights or confidential information.

10. Termination of Service

We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

You may terminate your account at any time by contacting us at [email protected]. Upon termination, we will delete your account and associated personal information in accordance with our Privacy Policy.

11. Modifications to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

We encourage you to review these Terms periodically to stay informed about your rights and obligations. Your continued use of the Service following any changes constitutes your acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms of Service, please contact us using the information below:

Address

125 Harley Street, Marylebone, London W1G 6AY, United Kingdom

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM

Need Help? For immediate assistance or urgent matters, please contact our customer service team during business hours or send us a detailed email with your query.

13. Severability and Waiver

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver of any provision of these Terms will be effective only if in writing and signed by our authorized representative.

Questions About Our Terms?

We're here to help clarify any aspect of our Terms of Service. Our team is committed to ensuring you understand your rights and responsibilities when using our services.